We’re all now living in a world in which digital is king – the way we consume content, view our entertainment, and even communicate with one another is completely dictated by our constant connectivity and our devices. We’re always plugged in in some way or another.
The way we run and operate our business is no exception. Email is our primary communication platform, and our devices allow us to conduct our business at any time of the day (or week) no matter where we are. Deals are completed in less time as a result, which has further amplified the competitive marketplace. The typical 9-to-5 dayframe is more of a mindset anymore, as we’re all relying on this connectivity to keep us updated and informed in instant time.
When your business relies on this constant connectivity, you need software that will support these movements and actions without fear or concern. Your teams need to feel confident that this system will solve their problems, back them up when they need assistance, and furthermore, elevate your company’s presence in the marketplace in the most proactive and productive way possible.
Bringing Your Team Onboard with Zoho
Zoho was created by dedicated engineers to match this new mindset for businesses, meaning that this software is created by like-minded people that know what you need for your business to grow and thrive in a competitive landscape. They also recognize that they are not alone in their own industry, which is why they’re incredibly focused on making the experience unique and tailored for you and your company.
It’s never easy introducing a new system to your team, as habits need to be broken and new ones need to be learned, and there is often concern of business falling into a lapse or delay due to transition. Despite any friction, however, Zoho is available to help make your onboarding process productive, seamless, and non-disruptive to your ongoing business operations.
- Contacting the Zoho Teams
It’s sadly common these days for large companies to keep their contact information buried and hard to find. With Zoho, as an international company, they have broken this trend by instead offering country-specific call centers so you can find the help you need immediately and personally.
- Zoho Concierge
You read that right: there’s a Zoho Concierge that can help you find your way around the platform. In the initial steps of getting set up and established with the platform, it can be intimidating and sometimes overwhelming. With this helpful platform, your personalized guide will help you in one-on-one sessions to help you figure out how to work with Zoho in the most personalized way possible.
- Email Options
Sometimes, again, given our hectic world, it’s not as easy to jump on a phone call to get some quick answers or solutions. So there are also designated email domains depending on what your question or concern is – this way, you can ask your questions quickly and directly and receive responses in a timely manner. Plus, there’s also a Twitter handle that you can utilize should you need help in a different format.
No matter how you choose to onboard your teams with Zoho, there are so many different avenues in which you can get answers and receive help should you need it along the way. There are so many elements involved underneath the Zoho umbrella, and the teams that are setting your company up with the software will not lead you astray.
Since every company’s needs are different, every company’s Zoho implementation will be different from the next. Your Zoho team that helps you integrate the system will help you develop a process blueprint to help establish what services and packages will help your growth, which platforms will elevate your brand in the marketplace, and which teams you should be focusing on to help bring in the revenue.
Your Zoho Consultant
More often than not, this individual will help you with every step of the onboarding and transition. This expert is there to help with ensuring that your use cases for the system is accurate and customized, and this person will be your go-to in every step of the process. They full understand company integration and the best strategies in getting every team member accounted for when it comes to education, training, and assistance.
From there, once established, your consultant will help with roadblocks you may encounter along the way, may offer suggestions for additional implementation, and will help in getting you support for ongoing education and additional trainings should you wish to change or adapt your structure. No matter what, Zoho will not allow you and your company to miss opportunities due to transition or mishaps, and your team members will walk away feeling empowered and armed with the right information to bring to their jobs.
At the end of the day, Zoho is a company that wants to help others elevate their business and their bottom line. They understand the value of strong messaging and staying relevant in a cut-throat and competitive digital landscape. Zoho strives to match your business goals with a customized software program that will simultaneously match your company’s mission and core values.
We are, ultimately, all humans. Our devices and our machines and even our advanced software programs allow us to forget that we’re still just people operating these companies. There are people behind the emails, and there are people behind the screens that are working hard to make your business succeed with your clients and with your consumers. Zoho values the meaning of the human connection and wants to help you along the way as you adapt to this software and new processes and habits. With open communication strategies and ways in which you can connect with the team at Zoho, you’re never alone in the onboarding and transition process.
Behind our devices, we’re still humans. Behind our screens, we’re still humans. Zoho wants to help you be more human and spend less time behind those screens and more time in the field with your clients.