Support is a post-sale activity for any business. It is a key to retain your customer. It plays a significant role to build the company’s brand. For any company, selling their service or product to the customer is not an end. They also have to provide the best support when it is required for their customers.
The life cycle of a software depends on the support your company can get from the software provider. Once your CRM is designed, developed and deployed to the could, CRM ERP 360 will be always one phone call away to address any future requirements. It could be any kind of bug fixing, new features, or even system maintenance.