Zoho CRM vs Salesforce

Why choose Zoho CRM over
Salesforce

About Zoho CRM

Zoho CRM empowers a global network of over 250,000 businesses in 180 countries to convert more leads, engage with customers, and grow their business. Zoho CRM—with its broad coverage, advanced features, and intuitive UI—can go head-to-head against any other big brand name when it comes to technology and functionality.

For the last 15 years, we have invested extensively in-product R&D, resulting in a mature, enterprise-grade software solution. We put security and privacy at the heart of everything we do. We offer flexible contracts, zero hidden costs, 24/7 enterprise support and also the fastest implementation in the enterprise CRM market. Thanks to Zoho CRM, businesses can now bring the very best of their customer-facing teams and deliver success.

Disclaimer

The information provided in this CRM comparison sheet is intended to be a helpful, informative resource. It is based on publicly available data and is not intended to endorse or criticize any particular product or service.
While every effort has been made to ensure the accuracy of the information presented, we cannot guarantee its completeness or applicability to your specific business needs. The features and capabilities of CRM systems can vary greatly, and some may have been updated or changed since the time of our research.
We recommend conducting your own due diligence and consulting with a CRM specialist or vendor directly before making any purchasing decisions. We are not responsible for any decisions made based on the information provided in this comparison sheet.

Does Salesforce have all that you need?

Salesforce approached the CRM market with a top-down ideology and built their solutions for enterprises in mind from the beginning. They have more recently started to provide SMEoriented solutions. As a result, the end user experience is often disjointed. The user interface is overloaded, lacks the modern touch users have come to expect of SaaS programs, and requires a lot of customization to use it effectively. You can only make the most out of Salesforce if you have a dedicated implementation team in your organization.

Zoho CRM—with its broad coverage, deep features, and intuitive UI—can go head to head against any other big brand name when it comes to technology and functionality. For The last 15 years, Zoho CRM has invested extensively in product R&D,resulting in a mature, enterprise-grade software solution. While other companies have spent their earnings to continuously promote their products, we’ve invested the majority of our profits in the core principles of software development, deepening our CRM feature set as well as leveraging functionality from the larger Zoho ecosystem. This truly robust offering empowers our customers to flexibly scale and adapt as they react to an evolving global market.

Best CRM Software Of 2024

Nucleus Research - Leader CRM Technology Value Matrix

Visionary in 2023 Magic Quadrant™ for Sales Force Automation Platforms

Gartner Peer Insights: Customer Choice Awards for B2B Marketing Automation Platform, 2024.

Capterra - Top Performer in CRM Software Category, 2024

CX Today - Winner, Best CRM Platform, 2024

The sales teams now enjoy a better grip on their day-to-day activities which are planned centrally instead of being spread across various disparate tools/apps. Teams have also pivoted to a more formal method of reviews via Zoho. All in all, it has been a worthwhile investment.

Zoho had all of the functionality that we could ever need, at a fraction of the cost of Salesforce. It felt much more intuitive, and I was sure we would be very happy moving forward with Zoho. In less than a year, The NetMen Corp has witnessed an increase of repeat customer sales from 20 percent up to 40 percent, as well as an overall increase in net income.