Zoho CRM vs Dynamics CRM

A significant number of mid-size to enterprise businesses around the world choose to rely on Microsoft Dynamics 365 Sales to manage complex and large-scale customer relationship operations. There aren’t many competitors that can match the functionality offered, and those that do often come with a hefty price tag. Weighing up the cons, the user interface is overloaded, lacks the modern touch users have come to expect of SaaS programs, and requires a lot of customisation to use it effectively. You can only make the most out of Microsoft Dynamics 365 if you have a dedicated implementation team in your organization.

Zoho CRM—with its broad coverage, deep features, and intuitive UI—can go head to head against any other big brand name when it comes to technology and functionality. For the last 15 years, Zoho CRM has invested extensively in product R&D,resulting in a mature, enterprise-grade software solution. While other companies have spent their earnings to continuously promote their products, we’ve invested the majority of our profits in the core principles of software development, deepening our CRM feature set as well as leveraging functionality from the larger Zoho ecosystem. This truly robust offering empowers our customers to flexibly scale and adapt as they react to an evolving global market.