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We’ll help you create unforgettable experiences that keep
customers coming back for more.
Unlock Revenue Through CX
Customer Experience (CX) consulting directly drives revenue growth by delivering seamless, personalized customer experiences. Investing in CX leads to higher satisfaction, loyalty, and a stronger brand reputation.
Happy customers stay longer. Retaining customers is far more cost-effective than acquiring new ones, and a loyal customer base provides steady, recurring revenue.
By delivering great experiences, businesses encourage customers to spend more over time, increasing their lifetime value.
Satisfied customers are more likely to recommend your business, driving new customer acquisition and reducing marketing costs.
A seamless customer journey helps to reduce customer churn, ensuring that fewer customers leave your business for competitors.
Customers who have positive experiences are more likely to engage in repeat purchases, contributing directly to increased sales.
We've got all your CX needs covered with our expert consulting services
We'll work with you to create a clear, actionable plan that aligns with your business goals and puts your customers first.
We'll map out exactly how your customers experience your brand, so you can identify areas to improve and create seamless interactions.
We'll analyze your key customer touchpoints to ensure they're smooth, enjoyable, and leave a lasting positive impression.
We'll empower your team with the skills and knowledge to deliver top-notch customer service every time.
We'll turn your customer data into valuable insights that help you track progress and make smarter CX choices.
Why Choose Boosted CRM
With years of CX consulting experience and in-depth Zoho expertise, Boosted CRM is your trusted partner for creating customer experiences that truly wow. Our unique blend of CX best practices and cutting-edge technology sets you up for success.
We're certified Zoho experts, ready to leverage the platform's power to boost your CX strategy.
As certified HubSpot experts, we’re equipped to maximize the platform’s potential, integrating its powerful tools to enhance your CX strategy and drive business growth
We know one size doesn't fit all. We'll tailor our CX consulting solutions to your specific business needs and challenges.
We'll use data and analytics to measure your progress and ensure your CX strategy is always on track.
From planning to launch and beyond, we're here to guide you every step of the way.
Our Approach to CX Consulting
We begin by analyzing your existing customer journey, identifying every touchpoint where customers interact with your brand. This allows us to identify pain points and areas for improvement.
Based on our analysis, we develop a comprehensive CX strategy that’s aligned with your business goals. This strategy focuses on creating seamless, consistent experiences that improve satisfaction and drive loyalty.
We support your team in implementing the strategy and provide ongoing support to optimize and adapt your customer experience as needed.
Choosing the right customer experience (CX) platform is essential for small businesses to improve customer satisfaction and streamline their operations. Below are the top platforms that offer powerful tools and flexible pricing.
Zoho CRM simplifies sales automation, customer personalization, and interaction management.
Pricing: Starts at $14 per user/month, with advanced plans at $52 per user/month.
HubSpot CRM integrates marketing, sales, and customer service for a seamless customer experience.
Pricing: Basic CRM is free, with premium too ls starting at $50 per month.
Salesforce CRM provides scalable, customizable solutions with AI-driven insights and omnichannel support for growing
Pricing: Plans start at $25 per user/month, with advanced options up to $300 per user/month.
Monday.com is a versatile platform for managing customer interactions and workflows with task automation and customization.
Pricing: Starts at $10 per user/month, with advanced features at $16 per user/month.
Our CX consulting has transformed customer experiences across industries. Explore how our tailored strategies have driven growth, improved retention, and reduced churn for our clients.
This was one of the best investment I made in making my business more efficient. What I really appreciated was how honest they were throughout the process on how many hours my project would take. I never felt oversold, they were extremely transparent, professional, and easy to work with. Highly recommend!! Would give 10 stars if possible.
Before implementing a CRM system, our back-office operations were chaotic. With over 200 clients and 800 units managed by a small team, keeping track of tasks, client information, and communication in spreadsheets was not inefficient Our property management software lacked real estate sales and asset management features, so we decided to implement CRM. Boosted team helped us for the implementation.
After implementation, we're so impressed with the CRM's capabilities so now we're constantly adding new features and functionalities. Our Boosted Team is incredibly responsive, allowing us to quickly customize and automate workflows as needed!! One of the coolest features is the CRM's customizability.
We can create custom email templates that automatically populate with CRM. CRM allows us to send forms with pre-filled client information. You can create a module tailored to your business needs.
Thanks to the skilled support of the Boosted CRM team, our commercial real estate brokerage firm successfully developed a tailored Zoho CRM application and smoothly transitioned from Salesforce.
Throughout the project, their expertise and understanding were exemplary, and we greatly appreciated their patience. Their delivery matched their commitments, which is everything one could hope for from a software developer.
Working with the Boosted team changed our company. They transformed how we work and we've become so much more efficient as a result. The team is always responsive, helpful and lovely to work with. Thank you for all your continued help Boosted!
The experience with Boosted CRM from 98 Buck Social has been nothing short of transformative for our business processes. Thanks to their diligent work, our previously cluttered account now runs with impeccable efficiency. Special thanks to Ankush and Mark, whose professionalism and responsiveness stood out throughout the project.
Their relentless commitment to going the extra mile ensured our complete satisfaction. The combined efforts of the team have significantly optimized our CRM, leading to smoother operations. For anyone seeking a reliable CRM solution, I'd highly recommend Boosted CRM, especially for the unmatched expertise of Ankush and Mark.
As a company that has used Zoho CRM for years, we ran into an issue communicating with another 3rd party app. We came to Boosted CRM with a need to create an API that would talk between the two systems. From the beginning, Mark was a pleasure to work with understanding our needs.
From the time the scope was being developed to helping troubleshoot issues to developing the final product, this process has been completely fluid. I would highly recommend Boosted CRM to anyone who has a challenge that needs to be addressed in a short period of time.
As a professional business owner seeking an effective CRM solution to streamline operations, I had the pleasure of working with Boosted CRM, and I cannot praise their services enough. From start to finish, their team demonstrated an exceptional ability to listen, engage, and implement a custom CRM solution that perfectly catered to our specific needs.
Right from our initial consultation, the team at Boosted CRM made it a point to understand our business model, pain points, and unique requirements. Their attentive approach to listening and learning about our workflow allowed them to craft a tailored CRM system that seamlessly integrated into our existing processes.
I absolutely recommend Mark and his team. I have been working with technology consultants for several decades and I have never found one that I would rate 100% - which is PERFECTION.To me that is unrealistic.That probably says more about what Mark has to deal with in us as a client than it does about what we have to contend with in Mark as our ZohoCRM Expert.
We interviewed MANY Zoho product consulting firms before settling on BoostedCRM for our development and integration work. I don't think you will find one with better knowledge of the Zoho product suite than BoostedCRM.
I would like to stress again the great job you and your team did on this project! It is Franklin's good fortune to have had the honor of working with such a knowledgeable, dedicated, professional group that not only delivered as promised, within budget, and on time -- but went above and beyond to make sure all of that happened. Thank you
Frequently Asked Questions About
CX Consulting
Discover how CX consulting can improve customer satisfaction, increase loyalty, and drive business growth with answers to common questions below.
A CX consultant helps businesses analyze their customer interactions, identify areas for improvement, and develop strategies to enhance customer satisfaction and loyalty. Their goal is to ensure that every customer touchpoint delivers value and improves the overall experience.
CX consulting is crucial because today’s customers expect more than just a product or service – they want seamless, personalized experiences. Investing in CX consulting helps businesses meet these expectations, leading to higher customer retention, stronger loyalty, and improved brand reputation.
By optimizing your customer experience, CX consulting can significantly increase customer satisfaction, reduce churn, and strengthen relationships with your customers. This results in improved customer loyalty, repeat business, and long-term growth.
Ready to Transform
Your Customer Experience?
Boosted CRM’s CX consulting services are here to help you create exceptional customer experiences that lead to growth and success. Whether you’re looking to improve satisfaction, retention, or overall business performance, we’ve got the expertise to make it happen.
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